The last official comment was released at 10:40 am PT, so while another comment should be posted soon, this issue clearly requires more than just a quick fix. In the meantime, Respawn continues to evaluate the issue and hasn't confirmed an ETA for a fix. That's why a roll-back of the servers may be necessary.
Apex legends servers Patch#
The more dire problem would be if the patch led to player accounts being erased in the database.
Apex legends servers update#
There's a chance the Apex Legends update changed the way player accounts interacted with account databases, meaning it's a communication issue between the client and server and can be patched relatively easy. Respawn's warning comes likely due to a potential roll-back to a back-up server state prior to when the hit. As such, some players are recommending avoiding the update if possible.
Apex Legends players who did not download the update managed to continue playing without any notable changes to their account up until Respawn took the servers down. What seems to be a routine event patch coming actually came with several issues that cause people to experience problems with EA’s servers. The newest patch 10.1 introduces some big changes into the game, including the all-new Rampart event. The exact nature of the bug appears to be unknown, though it has been directly tied to the 1.1 update. Yes, the Apex Legends servers are down on PS4, PS5, Xbox One, Xbox Series XS, PC, and Nintendo Switch. Respawn is currently investigating the cause of the bug and has issued an official warning: "Until we have the issue resolved we recommend you do not buy or craft anything." Respawn has since pulled Apex Legends servers down as patch 1.1 included with it a bug that has reset many user accounts to level 1, including removing their acquired items and purchases. Original Article: Respawn has issued Apex Legends patch 1.1, and it has not been a smooth launch. If those servers are not yet available for players, they should be in a matter of time. Respawn has since begun rolling out the right servers starting with Xbox and with PS4 and PC to follow.
Apex Legends was just pushing those accounts towards the wrong server, which didn't have record of account progress. In conclusion, players' progress was never at risk. In addition, any currency bought and/or spent during the bug will be restored in full to players accounts. Respawn quickly took the servers down and has since issued a fix restoring players to their correct servers and making sure that the bug won't happen again. According to an official statement, with patch 1.1 some players were "unintentionally moved to the wrong servers" and thus it appeared that their progression had been reset and lost. Update: Respawn has fixed the issue regarding perceived account resets in Apex Legends.